Returns & Exchanges

At Upside Drinks, we want you to be completely satisfied with your purchase; however, due to the perishable nature of our products, we can only accept returns on unopened and undamaged items within 14 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of why you wish to return your items.

2

Prepare the Package

Ensure the drinks are in their original, unopened packaging and securely box them to prevent breakage during transit.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing